Effective Date: November 21, 2025
This Privacy Policy describes how Oʻahu Smile Studio (“we,” “our,” or “us”) collects, uses, and discloses your information when you visit our website, submit a consultation request, schedule an appointment, communicate with us, or use any of the cosmetic and restorative dental services we provide (“Services”).
This policy applies to all content, features, and functionality available through oahusmilestudio.com and any related digital properties operated by Oʻahu Smile Studio.
If you are a California resident, please see the “California Privacy Rights” section below.
We collect personal information you submit when you:
Request a cosmetic consultation
Complete online forms or assessments
Upload smile photos for digital analysis
Communicate with us via call, text, email, or website chat
Schedule appointments through our online calendar
Subscribe to email or SMS updates
Respond to surveys or submit testimonials
This information may include:
Name
Email address
Phone number
Date of birth
Inquiry details (veneers, implants, whitening, etc.)
Photos of your teeth/smile (including embedded metadata)
Insurance information (if voluntarily provided)
Written comments or messages submitted through the website
Please avoid uploading images containing other people or sensitive medical information beyond your dental needs.
We may automatically collect device or usage information such as:
IP address
Browser type and version
Operating system and device information
Pages visited and time spent on the site
Clicks, scrolls, and navigation data
Cookie identifiers and tracking pixels
Location data (if enabled on your device)
This helps us improve website performance and personalize your experience.
Our website does not respond to Do Not Track signals.
We may record or monitor calls for quality and training purposes.
Our staff may also enter call details into our secure scheduling and patient management systems to ensure continuity of service.
We may receive information from:
Appointment scheduling tools
Marketing/advertising platforms
Analytics tools
Payment or financing providers (e.g., third-party dental financing applications)
Teledentistry or smile-simulation partners
HIPAA-conscious CRM systems (such as GoHighLevel)
This may include:
Appointment status
Lead source
Smile simulation images (if generated via partner platform)
Financing prequalification data (if submitted intentionally)
We do not collect or store protected health information (PHI) unless voluntarily provided for scheduling or consultation preparation.
We may gather publicly available data (such as general demographic or geographic information) to help improve marketing relevance. No sensitive medical or personal data is collected from public sources.
If you access our website or tools from a mobile device, we may receive:
Device identifiers
GPS location (if enabled)
App usage behavior
Device settings and permissions
You may disable location access at any time in your device settings.
If you interact with Oʻahu Smile Studio through platforms such as Facebook, Instagram, or TikTok, we may receive information permitted by your privacy settings, such as:
Profile name
Comments or messages
Engagement history (ads clicked, posts liked)
Please review your social platform privacy settings if you have concerns.
We may use cookies, pixels, and tracking technology to:
Track ad performance
Measure website activity
Personalize future ads
Conduct analytics and retargeting
This includes Meta Pixel, Google Analytics, and similar tools.
We use your information to:
Schedule and confirm appointments
Respond to consultation requests
Provide cosmetic dentistry recommendations
Create digital smile previews (if requested)
Communicate about upcoming appointments
Maintain medical/dental records required for treatment
Improve website functionality
Deliver customer support
Personalize your experience
We may send you:
Appointment reminders
Consultation follow-ups
Treatment-related information
Special offers or promotions
Cosmetic dentistry education content
You can unsubscribe from marketing messages at any time.
We may use your information to:
Verify identity
Prevent fraud
Maintain the safety of our digital systems
Comply with health and safety protocols
We may process information to meet:
State or federal dental practice regulations
Recordkeeping requirements
Insurance reporting requests (if applicable)
Other legal standards
We may analyze aggregated, non-identifiable data to improve:
Patient experience
Website performance
Service offerings
Marketing effectiveness
We may use or share information with your explicit consent, such as:
Submitting photos for smile simulation
Opting into SMS communications
Applying for financing with third-party partners
We may share your information with:
Including:
Appointment booking platforms
CRM and patient management systems
Smile simulation providers
Analytics tools
Email/SMS delivery platforms
Marketing/Advertising platforms
These partners help deliver and improve our Services.
If you request financing or are referred externally for specialized treatment, we may share relevant info only with your permission.
We may share non-sensitive information to help create more relevant ads.
We never sell personal dental information.
We may disclose information when required by law, court order, or regulatory bodies.
If Oʻahu Smile Studio is sold or merged, your information may be transferred to the new owner, who will maintain this privacy policy unless updated.
If you provide your mobile phone number and opt in, Oʻahu Smile Studio may send you SMS text messages related to appointment scheduling, consultation follow-ups, reminders, and service-related communications. Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us using the information below.
You may:
Unsubscribe from marketing emails
Opt out of SMS
Adjust cookie settings in your browser
Request updates or deletion of your information
Decline to provide optional data
Disable location tracking on your device
Oʻahu Smile Studio does not knowingly collect information from individuals under 18 years old. If you believe a minor has submitted info, contact us and we will remove it.
We use reasonable technical, administrative, and physical safeguards to protect your information. However, no system can guarantee absolute security.
Our website may link to external platforms (e.g., payment providers, social media). Their privacy practices may differ, and we encourage you to review their policies.
We may update this Privacy Policy periodically. When we do, we will update the “Effective Date” at the top of this page.
If you have questions or requests regarding this Privacy Policy, you may contact us at:
You may request:
What personal information we collect
How we use it
With whom we share it
To delete your personal information
To opt out of data sales (we do not sell personal information)
To submit a CCPA request, contact us using the details above.